At Majorca Pearls, we strive to deliver your sustainable, man-made pearls from the Island of Mallorca promptly and securely. All orders are processed from our US warehouse in Florida to ensure efficient service. We use USPS for reliable shipments, with tracking provided via email for every order. Orders are typically processed and shipped within 24 hours or 1 business day (Monday–Friday, excluding US holidays). During peak seasons or holidays, expect 1–2 extra days.

• Carrier: USPS Ground or Priority Mail.
• Free Shipping: On orders $100 and over.
• Standard Shipping Cost: $5–$10 for orders under $100 (calculated at checkout based on weight and location).
• Estimated Delivery: 3–5 business days after shipment.
• Tracking: Included—receive updates via email and SMS if opted in.

International Shipping (UK and Canada)

We ship to the UK and Canada to bring our eco-friendly pearls to more customers worldwide. Note: International orders may incur customs duties, taxes, or fees (paid by the recipient upon arrival—we’re not responsible for these). We recommend checking your country’s import rules.

• Carrier: USPS International Priority Mail for secure, tracked delivery.
• Shipping Cost: $15–$30 (calculated at checkout based on weight, value, and destination; no free shipping threshold for international).
• Estimated Delivery: 7–14 business days after shipment (customs processing may add 1–5 days).
• Tracking: Full end-to-end tracking provided via email/SMS—monitor your package from us to your door.
• Restrictions: We do not ship to other international destinations at this time. For inquiries, contact info@majorcapearls.com.

Upon Receipt of Your Shipment

Please inspect your package immediately upon arrival. If it’s damaged, incorrect, or missing items, contact us at info@majorcapearls.com with your order number and photos within 7 days. We’ll arrange a prompt resolution, including returns, exchanges, or replacements—backed by our 10-year warranty on product quality (covers defects like chipping or discoloration).

Important Notices

• Shipping Limitations: Currently limited to Continental US, UK, and Canada. We do not ship to PO boxes, APO/FPO addresses, or other countries—email us for exceptions.
• Delays: Allow extra time during holidays, peak seasons, or unforeseen events (e.g., weather). We do not ship on weekends or US federal holidays.
• Sustainability Note: Our packaging is eco-friendly and recyclable, aligning with our commitment to ocean-friendly practices.
• Questions? Use our Contact Us form or call 561-634-0640 (Mon-Fri, 9AM–5PM EDT).
• Restrictions: Use our Contact Us form or call 561-634-0640 (Mon-Fri, 9AM–5PM EDT).

Organic Man-Made Pearls from the Island of Mallorca – Delivered with Care
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