Majorca Pearls Guarantee & Consumer Satisfaction Statement The “4R” Rule – Repair, Replacement, Refund or Return. At Majorca Pearls by Maria Valco Corp, your satisfaction is our utmost priority. We uphold our commitment to quality with our “4R” rule, ensuring that any product purchased directly from us can be returned within 7 days for:

Repair- Should your jewelry require maintenance, we offer professional repair services.

Replacement- If your item arrives defective or not as described, we will replace it with a new one.

Refund- Should you change your mind, we provide full refunds for returned items.

Return- Simply return your purchase if it does not meet your expectations.

Upon Receipt of Your Shipment

If you notice any damage to your jewelry, please contact us immediately at info@majorcapearls.com.
If the packaging shows signs of damage, notify the carrier at the time of delivery to ensure proper documentation for any claims.

Warranty

We offer a comprehensive 10-year warranty on all our pieces, provided you can present proof of purchase. This warranty covers manufacturing defects, ensuring that your Majorca Pearls retain their beauty and integrity over time. Please note, this warranty does not cover wear and tear, loss, or damage due to misuse.

Important Notice Regarding Vendor Products:

Majorca Pearls are renowned globally as a leading man-made organic pearl. However, please be aware:

We guarantee the quality of only those pearls purchased directly from Majorca Pearls by Maria Valco Corp.

Pearls bought from other vendors or brands are not covered under our return policy or quality assurance. Those purchases must be handled by their respective vendors.

Contact Us

For any questions, to initiate a return, or to claim under warranty, please reach out to us at:

Email: info@majorcapearls.com

Phone: 561-634-0640

Thank you for choosing Majorca Pearls by Maria Valco. We value your trust in our craftsmanship and are dedicated to ensuring your complete satisfaction.