At Majorca Pearls, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (majorcapearls.com), make a purchase, sign up for our newsletters or SMS updates, or interact with our services. We operate as an e-commerce business based in Florida, USA, and comply with applicable U.S. federal laws (such as the Federal Trade Commission Act for fair practices, the Telephone Consumer Protection Act (TCPA) for SMS communications, and the Children’s Online Privacy Protection Act (COPPA)) and Florida state laws, including data breach notification requirements under the Florida Information Protection Act (FIPA). We also adhere to industry standards like CTIA guidelines for messaging best practices.

This policy does not apply to third-party sites or services linked from our website. If you have questions, contact us at info@majorcapearls.com.

Information We Collect

We collect information to provide, improve, and personalize our services, including processing orders for our sustainable pearl jewelry.

• Personal Information: When you create an account, place an order, or subscribe to our communications, we may collect your name, email address, phone number, shipping/billing address, payment details (processed securely via third-party providers like Stripe or PayPal), and purchase history.
• Device and Usage Data: Automatically collected via cookies, web beacons, and similar technologies, including IP address, browser type, device ID, pages visited, time spent on site, and referral sources. We use Google Analytics for this purpose.
• Payment Information: Credit card details or other payment info are handled by secure third-party processors and not stored on our servers.
• SMS and Marketing Data: If you opt in to SMS notifications (e.g., for promotions, order updates, or abandoned cart reminders), we collect your phone number and consent status.
• Other Data: Reviews, feedback, or communications you send us; location data if you enable it (e.g., for shipping estimates).

How We Use Your Information

We use your data for legitimate business purposes:

• To process and fulfill orders, including shipping your pearl jewelry and providing customer support.
• To send transactional emails/SMS (e.g., order confirmations, shipping updates).
• For marketing, with your consent: Newsletters, promotional offers (e.g., Valentine’s Day discounts), or personalized recommendations based on browsing history.
• To improve our site and services: Analyze usage trends, prevent fraud, and enhance user experience.
• For abandoned cart reminders: The website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS or email.
• To comply with legal obligations, such as tax reporting or data breach notifications under FIPA (requiring notification within 30 days of a breach).

We retain data only as long as necessary for these purposes or as required by law (e.g., up to 2 years for consumer interactions under certain guidelines).

Sharing Your Information

We share data only as necessary and do not sell it for monetary gain.

• Service Providers: With trusted vendors for payment processing, shipping (e.g., USPS), email/SMS delivery (e.g., Klaviyo), analytics (e.g., Google), and hosting. These providers are contractually bound to protect your data.
• SMS-Specific Sharing: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
• Legal Requirements: If required by law, subpoena, or to protect our rights (e.g., fraud prevention).
• Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred with notice to you.
• No Third-Party Marketing: We do not share data for third-party direct marketing without your consent.

Mobile Terms of Service

Maria Valco Corp- Majorca Pearls

The Maria Valco Corp mobile message service (the “Service”) is operated by Majorca Pearls (“Maria Valco Corp”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Maria Valco Corp’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Maria Valco Corp through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Maria Valco Corp. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to [insert your sending number] or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Maria Valco Corp mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to [insert your sending number] or email info@majorcapearls.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Your Rights and Choices

You have rights under applicable laws:

• Access/Correction/Deletion: Request to view, update, or delete your data by emailing info@majorcapearls.com. We respond within 30-45 days.
• Opt-Out: From marketing emails/SMS (via unsubscribe links or “STOP”); from cookies (via browser settings or our cookie banner).
• Do Not Sell/Share: We do not sell data, but if applicable under laws like CCPA (for California residents), you can opt out.
• Florida Residents: Under FIPA, we notify of breaches; no broad state privacy law applies to our small business, but we follow federal standards.
• Universal Opt-Out Mechanisms: We honor browser signals like Global Privacy Control (GPC) where required.

Data Security

We implement reasonable measures to protect your data, including encryption for payments, firewalls, and secure servers. However, no system is 100% secure—use strong passwords and report suspicions to us.
In case of a breach, we notify affected individuals per FIPA (within 30 days) and federal guidelines.

Cookies and Tracking Technologies

We use cookies for essential functions (e.g., cart persistence), analytics, and marketing. You can manage preferences via our cookie consent banner. For details, see our Cookie Policy (linked on site).

International Transfers

Data is processed in the US. If you’re outside the US, your data is transferred with appropriate safeguards.

Changes to This Policy

We may update this policy—changes are posted here with the “Last Updated” date. Continued use constitutes acceptance.

Contact Us

For questions or requests:
Majorca Pearls
Email: info@majorcapearls.com
Address: Majorca Pearls by Maria Valco Boynton Beach, FL 33435 United States