FREQUENTLY ASKED QUESTIONS

Welcome to our FAQ page! Here, we answer common questions about our sustainable Majorca pearls.
If you don’t see your query, contact us at info@majorcapearls.com
Majorca Pearls are not formed in mollusks but are man-made. Fire is used by hand to create a nucleus of glass on a revolving wire thread. This technique requires years of training and great precision. The nuclei are then dipped into a special pearly liquid, hemage, an adhesive paste made of oil and ground fish scales or mother-of-pearl, for iridescence.
The coated nuclei are then dried and polished by hand to remove imperfections such as bumps and blemishes. This coating process is repeated until a multitude of fine layers is formed over the nuclei, building up the density, hardness, and color uniformity. To assure durability, the formed blended multiple layers are subjected to various proprietary processes that make the pearls impervious to discoloration, chipping, and peeling.
Yes, there are knots between each pearl. Due to the high quality of the pearls, they are strung on silk thread, and between each pearl, a small knot is tied. This is done to avoid friction between the pearls. Also, knotting increases the strength and flexibility of the strand and the security of the individual pearls.
To keep your Majorca pearls looking their best, store them in a soft pouch or jewelry box away from direct sunlight and extreme temperatures. Avoid exposure to chemicals like perfume, hairspray, or household cleaners, as they can dull the luster. Clean gently with a soft, damp cloth after wearing—do not use ultrasonic cleaners or harsh abrasives. For our man-made pearls, this simple routine ensures they remain vibrant and chip-resistant for years, backed by our 10-year warranty. If needed, bring them to us for professional servicing.
Our 10-year warranty covers manufacturing defects, such as discoloration, chipping, or peeling, under normal wear. It does not cover damage from misuse, accidents, or improper care. To claim, contact us at info@majorcapearls.com with your order details and photos—we’ll repair or replace at no cost (shipping fees may apply). This warranty reflects our confidence in the durable, proprietary processes used in Manacor.
Yes, our Majorca pearls are hypoallergenic, making them ideal for sensitive skin. They are made from glass nuclei coated with natural, non-irritating materials like mother-of-pearl essence and adhesives free from common allergens. Unlike some metal jewelry, our pieces use high-quality, nickel-free clasps. If you have severe allergies, consult a doctor before wearing.
We offer a wide range in classic white and colorful variants like pink, blue, green, purple, and more. Sizes vary from small 6mm rounds to larger 12mm baroque styles, with necklace lengths from 16″ chokers to 30″ strands. Earrings and bracelets come in matching sets. Browse our shop for specifics, or contact us for custom requests.
Yes, we offer limited customization, such as adjusting necklace lengths, mixing colors, or adding pendants. Contact info@majorcapearls.com with your ideas—our team in Florida will coordinate with Manacor artisans. Custom orders may take 2-4 weeks and incur a small fee, but they’re backed by the same 10-year warranty.
We ship to the Continental US, UK, and Mexico via USPS. Domestic US orders typically arrive in 5-7 business days; international to UK/Mexico in 7-14 days (customs may add time). Shipping costs are calculated at checkout, with free shipping on orders over $100 (US only). Track your order via the link in your confirmation email.
We accept returns or exchanges within 30 days of delivery for unworn items in original packaging. Contact info@majorcapearls.com for a return label (return shipping at your cost unless defective). Refunds process within 5-7 days after inspection. Custom or sale items are final sale. We’re committed to your satisfaction!
Our man-made pearls are eco-friendly, created without harming marine life or depleting natural resources. The process uses sustainable materials like recycled glass and natural essences, with low-waste production in Manacor. By choosing us, you support ethical craftsmanship and ocean conservation—beauty without compromise.

